Tipasa is an interlibrary loan (ILL) system that connects us to a nationwide network of 10,000 libraries.

You can access Tipasa directly from the link below. You can also click the link from our catalog, or use the link from the Interlibrary Loan webpage.

If you would like to bookmark the Tipasa login page, please copy and paste the link below:

https://springfieldgreenecnty.account.worldcat.org/account

Enter your first or last name followed by your library card number in the appropriate boxes and click “log in.” (These instructions will be effective August 24, 2026. If you have trouble logging in before then, please contact the ILL office.)*

We’ve simplified the process for you! All you need now is your name and library card number. (This is effective August 24, 2026. Proceed with using your password until then).

There is likely an issue with your library account that needs to be resolved before access is restored. These issues can include:

• Your library account is expired

• Your library account has over $10.00 in fines

• Your card is at the limit of holds or checkouts allowed.

For help accessing Tipasa, please contact your branch library to resolve any account issues.

Staff will need to update your library card in Tipasa. Please contact the ILL office.*

You can have a total of 15 active requests. Active requests include items on hold, items on the hold shelf, items checked out, and items returned but not yet in transit back to the lending library.

You can simply search for the item you are looking for in the search bar. For a more exact search, you can use the “advanced search” function. When you find the item you are looking for, click on it, and it will take you to a page with a “request item” button. This will take you to a request form. The only thing you need to do is select your pickup location and hit submit.

If the “request item” button is not visible, it means that SGCL owns the item. You can click the link to be redirected to our catalog to place a request for one of our copies.

You will not be able to place requests on items SGCL owns. ILL staff will not be able to proceed with requests for items released within the last 6 months, with the exception of music CDs, as SGCL no longer maintains a music CD collection.

You can track your request’s progress in your Tipasa account. When a request has been submitted, it will have a “submitted” status. When it is en route to SGCL, it will have an “in transit” status.

Tipasa requests will not appear in your library account until they are in transit from the ILL office to your chosen pickup location. You can track their progress through Tipasa before that time.

Requests are canceled most frequently for the following reasons:

• The item is too new to request through ILL;

• There is no available copy of the item at potential lending libraries, or the available copies do not circulate;

• The item is not available in libraries in the contiguous United States. We cannot borrow from libraries outside the U.S. or libraries in Alaska or Hawaii;

• SGCL owns the item, and the request was placed on the first available copy on your behalf;

• Staff did not have enough information to complete your request.

If you have any questions about a specific request, please feel free to contact ILL staff* or submit a question through Ask A Librarian.

You can request renewals online in your Tipasa account. There will be a “renew request” button located next to the item. All renewals are granted at the discretion of the lending library and are not guaranteed. You will receive an email notification if the renewal is denied or approved. If approved, ILL staff will update the due date on your record within 72 hours, with exceptions for holidays and weather-related closures.

If the item is currently overdue, or the due date is over a week into the future, you may not be able to initiate a renewal in Tipasa yourself. When this happens, the renewal button will be inactive and you won’t be able to click on it. You can still ask for a renewal by contacting the ILL office.* You can also call or come into your library branch or send a request through Ask A Librarian.

If you typically receive pickup notifications via email, you will continue to receive ILL pickup notifications in the same way. Email pickup notices will include the pickup location’s address at the top. If you typically receive phone notifications, you will receive ILL pickup notifications by phone.

Tipasa will retain completed requests in your account for 90 days. If you want to save the item information in your account for more than 90 days, you can click “save item.”

Yes! You can contact the ILL office.* You can also call or come into your library branch or send a request through Ask A Librarian. ILL staff will then submit the request on your behalf.